How do I return an item?
Fault description
Instruction:
This instruction is valid for all types of returns. When you apply for a Return
Registration Number (RN) it is important that you fill in all information above.
The RN is valid for 14 days (Europe) and 21 days (worldwide).
tuss
will send you the RN by e-mail as soon as the application has been approved.
Goods destined for returns are to be handled as new. All items MUST be returned
inside their original packaging complete with all extras. Wrap it once more as not to damage the
original package and its contents during transport. The outer wrapping should be marked clearly with the RN.
Send the parcel to:
tuss
artillerigatan 29
114 45 stockholm
Note:
Returning goods without a registered RN is not accepted.
Should you have any questions regarding returns, please do not hesitate to
contact us
.